Important Note on Shipping Times
U.S. Domestic Promotional Shipping
Domestic Shipping Options
The following shipping options are available for most of the products on this site:
Residential Truck Delivery (LTL)
Some products are too large and/or heavy to ship via UPS or USPS. Residential Truck Delivery is different than Small Parcel shipping.
International Shipping Options
International buyers assume all responsibility for any duties, customs, tariffs, brokerage or other fees associated with international shipments. Please check with your local government to determine these fees associated with importing goods. Keep in mind that time spent in customs varies greatly by destination country and we are not responsible for delays in your arrival due to local customs.
Shipping To Canada For shipments to Canada, you have the choice of:
Canadian Customs Duties
By placing your order, you understand that you will be required to pay all Canadian duties, and taxes (Canadian GST, HST, PST) and brokerage fees associated with importing. You authorize us to appoint a Canadian customs broker on your behalf to obtain customs clearance for your order and understand that these fees will be due at the time of delivery. Below is a table outlining the UPS Brokerage fee associated with the total order value. This does not apply if you ship Postal Service, for which the fee schedule may be different.
Canadian customers are required to pay all applicable GST/HST depending on the Province where the purchase is made. GST/HST is also payable for all Shipping and Handling and/or Return Handling Fees. Any shipments made to Ontario addresses will be assessed the Ontario Resale Sales Tax ("PST") by customs upon crossing the border.
Other International Destinations
For shipments to anywhere in the world outside of the United States, U.S. territories, and Canada, you have the choice of:
Buyer assumes all responsibility for any damage to or loss of packages shipped using USPS internationally. It is the buyer's responsibility to file claims with their local post office in the event of a damaged or lost package. By placing your order, you understand that you will be required to pay all duties, and taxes, and brokerage fees associated with importing.
International packages that are refused or returned to sender due to customs duties and taxes nonpayment or incorrect address information are subject to a restocking fee equal to that of the return shipping charges and any import duties ClickToShop LLC pays the carrier to return the merchandise.
When will my order arrive?
Every product page indicates a lead time needed to ship the item. You can find this information below the product title and price.
The delivery transit time starts the next business day AFTER the estimated lead time. For example, if the expected ship date is Tuesday, a UPS 2nd Day Air shipment will arrive on Thursday. Be sure to consult the product lead time before you order with expedited shipping, and call us if you have any questions or concerns.
Each product page has a tab for "Shipping & Additional Info" where you can view the UPS transit map for UPS Ground shipping, which takes between 1 and 5 business days from when your order ships. UPS 3 Day Select, 2 Day Air and Next Day Air deliver to anywhere in the U.S. in those shipping time frames. UPS transit times are guaranteed (except in the case of weather or mechanical failure) and you will receive a UPS tracking number email.
USPS shipments take between 1 and 10 business days from when your order ships. USPS does not guarantee an arrival date, although you will receive a USPS tracking number email to follow your order.
Residential Truck Delivery (LTL) shipments usually take between 3 and 10 business days from when your order ships. For residential deliveries, you will be contacted for an appointment as soon as your order arrives at the local terminal. For commercial deliveries, no appointment will be made. If you need to make one, please contact us.
Can I ship to APO/FPO addresses?
Army Post Offices (APO) and Fleet Post Offices (FPO) allow the postal service to deliver mail to active duty U.S. military members serving overseas. We ship to APO/FPO address using standard USPS shipping. We cannot guarantee a delivery date for these shipments.
Can I receive a shipment on Saturday?
Our standard UPS shipping options (Ground, 3 Day Select, 2nd Day Air, Next Day Air Saver, Next Day Air) deliver Monday through Friday. If you require a special Saturday delivery, it is subject to an additional fee. Please contact us to arrange Saturday delivery.
Note that USPS delivers on Saturday; however, as USPS does not guarantee delivery dates, you should not use this option for guaranteed Saturday delivery.
Does my delivery require a signature?
A signature is not required for deliveries; however, the decision to leave your package without a signature is at the discretion of the delivery drivers and they may not leave packages in heavily trafficked areas. If you want an item left at your doorstep, the best thing to do is leave a note on your door stating "No Signature Required" for delivery. Be sure to include your name and tracking number on the note.
Can I pick up my order?
We welcome customers to stop by our office in the Minneapolis-St Paul, Minnesota, metro area. If your shipping zip code is in Minnesota or western Wisconsin, you can choose "Local Pickup in MN" as your shipping option. You can also choose to stop by our warehouse to view products. Please call ahead, as we do not stock every product in our main warehouse.
2001 County Rd C2 W
Roseville, MN 55113
Questions? Call 877-862-5764
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Christmas Ltd - 2001 County Rd C2 W St. Paul, MN 55113. Local Pickup is available during business hours